Refund Policy

Last Updated: May 24, 2026

At Regina Naturals LLC, we want you to be satisfied with your purchase. This policy outlines our return and refund procedures.
1. Overview

We accept returns for eligible items within the specified timeframe. Once we receive and inspect your returned item, we will process your refund according to this policy.
2. Return Policy for Physical Products

Items may be returned within 30 days of purchase for a full refund, provided they are in the original condition and packaging.

    Item must be in original, unused condition with original packaging

    All original tags and labels must be attached

    Proof of purchase (receipt or order confirmation) is required

4. Refund Processing

Once we receive and inspect your returned item (if applicable), we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Non-Returnable Items

Certain items are exempt from being returned, including:

    Perishable goods

    Customized or personalized items

    Items damaged by misuse

    Items returned without original packaging (where required)

    hazardous materials

    discounted or sale items

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at reginaslabiak@gmail.com.
7. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

If you've done all of this and you still have not received your refund, please contact us at reginaslabiak@gmail.com.
8. Contact Information

If you have any questions about our Return and Refund Policy, please contact us:

    Email: reginaslabiak@gmail.com

    Website: https://www.reginanaturals.com/